Costco Headquarters

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Costco Headquarters and Corporate Offices.

See the Costco Corporate office contact details here.

Learn how to contact the Costco Headquarters by mail, phone and email and see the full executive team.

Costco Wholesale is an American warehouse bulk retailer. It is the largest membership-only warehouse club in the United States, and also the second largest retailer in the world, with 706 wordwide outlets.

Costco Headquarters.

The Costco company has 2 different mail addresses for their corporate office. The Seattle address is meant for customer queries, whereas the Issaquah address is used for corporate correspondence.

Costco Corporate Office Addresses.

Costco Headquarters

P.O. Box 34331 Seattle, WA 98124

Or

Costco Headquarters

999 Lake Dr. Issaquah, WA 98027

 

Costco Headquarters Phone Number:

The Costco Corporate Office phone number is: 1-425-313-8100.

The members only customer service phone number is: 1-800-774-2678

 

Costco Headquarters Email.

We have found no corporate email address for Costco, but you can use their customer care email form, to direct emails to the company. Costco also has a dedicated customer service email address, which is: [email protected]

 

Costco Headquarters Website:

The closest, that Costco has to a corporate website is their Investors Relations page, which lists their Investors Relations contact information and email address at [email protected] It also lists the pgone and fax numbers of their Executive Vice President and Chief Financial Officer.

Costco Headquarters

The Costco Headquarters at Lake Dr. Issaquah, Washington.

The Costco Executive Team.

These key leaders are all members of the Costco executive team.

W. Craig Jelinek – President and CEO

Richard A. Galanti – Chief Financial Officer

Joseph P. Portera – Exec VP/COO:Eastern & Canadian

Dennis R. Zook – Exec VP/COO:Southwest & Mexico

Jeffrey H. Brotman

Pat Callans

Roger A. Campbell

Richard C. Chavez

John B. Gaherty

Jaime Gonzalez

Bruce A. Greenwood

Ginnie M. Roeglin

Timothy L. Rose

Yoram Rubanenko

Doug W. Schutt

John Thelan

Robert D. Hicok

Dennis A. Hoover

Dennis Knapp

Franz Lazarus

Jeffrey Long

Jeffrey Lyons

John McKay

Russ Miller

Ali Moayeri

Paul G. Moulton

James P. Murphy

Rich Olin

David S. Petterson

Pierre Riel

Ron Vachris

 

Costco Brands and Trademarks.

These are some of Costco trademarked brand names:

Kirkland Signature is Costco’s private label.

Costco Auto.

Costco travel.

Please share your Costco complaints, issues or experiences in the comment section.

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Christine BaumanAnna PaigeMARVIN ELDRIDGEVikki Williams Recent comment authors
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Christine Bauman
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Christine Bauman

healthy-holistic-living.com/a-dirty-little-secret-your-organic-strawberries-arent-really-organic.html
Do you check quality/truth of organic products? (Especially those processed in China.)

Anonymous
Guest
Anonymous

Why is there no Costco stores in NWA? Would like to see one in this area’

Anna Paige
Guest
Anna Paige

I am requesting your e-mail so that I can e-mail my resume for employment in costumer service.

MARVIN ELDRIDGE
Guest
MARVIN ELDRIDGE

I would like your email address sent to me by email or text!

Vikki Williams
Guest
Vikki Williams

I want to thank 2 employees in the optical Dept of the Modesto, CA Costco for their excellent service. Ernie and Rebecca, were so helpful in finding me glasses that fit, I bought four pairs. Ernie ordered every pair in my size so I could have a choice, something that my local Turlock Costco has never offered, in fact they have said they get what they get, obviously that isn’t true at all Costcos. Both these employees are very knowledgable and helpful.
thank you both!!

LOYAL CUSTOMER
Guest
LOYAL CUSTOMER

SINCE THE BEGINNING OF TIME WHEN I DISCOVERED COSTCO, I ONLY SHOPPED AT COSTCO. IN THE MONTH OF FEBRUARY I HAD MY HEART BROKEN FOR THE FIRST TIME IN MY LIFE BY COSTCO. I WAS TOLD BY COSTCO THAT I MUST PAY AGAIN IN MARCH WHEN I HAD PAID SINCE THE BEGINNING OF TIME IN SEPTEMBER. LIKE ALL GOOD LOYAL CUSTOMERS, WE BUY UNTIL WE NEED TO SHOP. I WILL RETURN IN SEPTEMBER OF 2018. IT IS NEVER THE MONEY, IS NOT THE DISTANCE IN MILES. I LIVE ALMOST ACROSS THE STREET FROM COSTCO, THE FIRST COSTCO EVER BUILT AND… Read more »

Buck Sumner
Guest
Buck Sumner

OUTSTANDING CUSTOMER SERVICE AND HONESTY. On 10 February 2017 I had 4 new tires installed on my light truck at the Helena Montana COSTCO. During the installation of the tires the rims got damaged due to over torquing. The tire person Dave Vangepleg and Jeremy Smith call me in to explain what happened. Apparently the book that they use for torquing The wheels called for 200 ft lbs of torque which was too much. They actually showed me the book that required this torque. These guys took excellent care of me in correcting the problem and moreover preventing it from… Read more »

Jessica
Guest
Jessica

2/23/17 – I very rarely write review but I needed to vent and let this out. Incredible how rude some of the employees are here at the Miami Lakes Costco. I forgot what it was like to be treated like a customer that spends tons here WEEKLY! I went to the customer service desk because I had made a mistake in using one of my credits cards. I was told that I needed to see a manager and I asked where I can find one and she said in the front. I went to were she specified and I asked… Read more »

Jessica
Guest
Jessica

Brenda is the employees name, not Karen.

Brenda
Guest
Brenda

I want to express my dissatisfaction with your Costco Auto program. I was looking to purchase a Nissan, filled out the Costco car info and a Nissan dealer contacted me from Valley Stream, NY. Getting there would have been a 3 hour round-trip drive without traffic. Needlesss to say, I declined going that far due to the possibility of multiple trips back and forth. Your process leaves much to be desired and the experience has been a disappointment. It would be an expression of goodwill on your part, to provide me with a complimentary membership renewal next November since under… Read more »

Tom
Guest
Tom

I have been a long-time, loyal Costco customer. No more! I trusted Costco when I signed up for Ameriprise Insurance. Big mistake. They have raised my rates every year and this year they raised my HO policy 47% and auto policy 32% AND my wife have EXCELLENT credit with no claims. After a month of trying to get Costco to help me – even the director of services, John Conlon let me down. They just don’t care. Look up reviews on Ameriprise before you even consider them for insurance. They get ONE STAR out of 120 reviews on Yelp. Costco’s… Read more »

Robert Prevost
Guest
Robert Prevost

As I sit here on valentines evening at almost 7:30 pm, the online order of valentines gift flowers has still not arrived, I had pre ordered this on feb 4 from the online Canada store and now have nothing to show for my gift. I can’t believe this, it has ruined the day and is now a waste of money , even if it does show up( the day is over) I am extremely disappointed and will never purchase a time sensitive item from Costco again. I was really thinking 10 days would be enough time to get it right.

Theodore Liggett
Guest
Theodore Liggett

I just purchased a $5000 set of diamond earrings from Costco and since they refused to provide an appraisal I took them to a local diamond appraiser. The diamonds were supposed to be VS2 or better turned out to be a considerably lesser quality of SI, Also, the color was supposed to be I color but turned out to be J color which is lower quality. I contacted Costco customer service and was told to return the earrings. They offered to sell me another pair but told me even though they CERTIFIED the diamonds to be of VS2 or Better… Read more »

Les
Guest
Les

I currently was offered an opportunity to receive $50.00 in products or merchandise for completing a survey. I normally do not bother with thing like this. How so ever because it was Costco I took the time to complete what was asked of me.When I found out what was offered me it was four or five items that I had no use for. The one item that I would have possibly considered was out of stock, (Imagine that) As I then found out it seems you are no different from all the other scams.At this point I will no longer… Read more »

S. E. Brady
Guest
S. E. Brady

I was at Costco in Issaquah and was shocked to see two men putting containers of food into an incinerator at the back of the store. Chicken, blueberries, muffins. Surely those items could go to a place that feeds the homeless. Such waste is shocking. Isn’t there something the community could do to transport this food to those in need??

Molly Ogorzaly
Guest
Molly Ogorzaly

My husband and I just want to call out the incredible kindness we received from one of your employees. Last Monday the 23rd we were driving on 360 here in Austin when my Mercedes started heaving and failing. We barely made it to the side of the road and, though relieved my husband realized that we did not have our cell phone. We had barely gotten out of the car when a good samaritan saw us, stopped his car and backed up to see if we needed help. Jim lent us his cell phone so we could call AAA and… Read more »

Jessica fox
Guest
Jessica fox

Me and my mom have been Costco members for years and sometime last week at the Costco in city of industry 17550 castleton st city of industry 91748 one of the supervisors there his name was caleb was just not treating us with the member service we usually get at Costco my mom wanted to see if he can look up an item cause she didn’t see it and his response was “if you notice I’m busy I’m using the computer if you didn’t see it we probably don’t have it ” i don’t think he knows what member service… Read more »

Emiliya Dimitrova
Guest
Emiliya Dimitrova

Costco ,Mt.Prospec IL Worst Costco ever. Customer service zero service . Our last 2 visits there were nightmares. Got insulted by Ourshina the cashier ,the supervisor and Customer service lady Kathy . The visit before my sister got hit hard with one of the shopping carts ,pushed by One Costco member ,they let this person go , ask us to file accident report ,and on the second visit when I asked what happened with the report thay said if my sisiter was not to the doctor to get medical help then she is fine and they are not going to… Read more »

Patricia Cundiff
Guest
Patricia Cundiff

I would like to praise Aaron Werner for his complete and undivided attention to my problem.
He is an employee who has all the qualities of being a perfect employee. He helped me with my problem within in minutes where other Customer Service Reps. promise it was fixed, but were not. This gentlemen deserves a raise or promotion.

Adam Beumeler
Guest
Adam Beumeler

I just had a horrible experience with Costcos bank of the Internet. do not ever use them for home mortgages a refinancing. You are responsible for doing all of your own paperwork it was a huge hassle and after 3 people looked at my credit and promised me a specific rate in even lot 2.75 percent, told me know they could not give me the rate that they promised me…. worst experience I’ve ever had in my life

J. Stroman
Guest
J. Stroman

I love Costco and have been a loyal customer for a few years with zero complaints but the new credit card arrangement is turning into a fiasco. I’am diligent in paying off all my monthly bills entirely to avoid extra finance charges and fees but recently I’ve seen charges of interest on my bill for purchases on the account well before the bill is due. I recently bought about about $35 worth of gas and was charged a fee of about $3.50 on the purchase. That’s a 10% surcharge on my purchase and not a pleasant billing development. It makes… Read more »

Charlotte Diaz
Guest
Charlotte Diaz

J Stroman, I had charges to my new Citibank credit card when I paid the bill off in full two times. I had to call Citibank and have it removed both times. Therefore we do not use the card anymore.

Terry
Guest
Terry

J. Stroman, I had a similar experience. Was 2 days late in paying Nov bill. Was charged a $25 late fee and then interest on carried Balance for next 60 days. I checked with citi bank and found that is standard policy. Charges were dropped when I pitched a fit but this is a nasty secret. Will use the card for Costco purchased only

Israa alazawi
Guest
Israa alazawi

At Wisconsin Menominee falls star I wanted to return my king mattress with two full mattresses today at Costco .. but they refused because I returned mattresses before and I’m making Costco loose money !!!!! While I have ten years warranty I called this #(866) 660-7800.. and they assured that I can return them and take my money back !! Because I have ten years warranty .. .. I bought them before two years First I can from overs seas and don’t know the sizes here in USA I bought two twin and one queen I changed them with One… Read more »

Catherine Ries
Guest
Catherine Ries

Israa, A warranty is for a manufacturing defect. If you do not like the product within the first 30-60 days, by all means return the mattress. If you selected the wrong sizes because you do not know US mattress sizes – just think about what that costs Costco. Costco is not able to resell returned mattress – for any reason. So your mistake costs them hundreds, if not thousands of dollars. At some point you need to take personal resonsibility for your purchases. You are abusing the system, and yes, you are costing Costco lots of money.

Karen Stevens
Guest
Karen Stevens

I don’t know if you are aware of this or not but your credit card company, CITI Bank, is one of the main shareholders, supporters of the Dakota Access Project in North Dakota. People are boycotting any businesses that are connected to this project. In fact when asked to get a CITI card when I was in your store I almost went ahead and got it and then realized who it was with and didn’t. As people connect this they may not use the card or boycott Costco for ‘supporting’ DAPL. Just a heads up. I don’t know how far… Read more »

Melesh Shantilal Rugnath
Guest
Melesh Shantilal Rugnath

I have applied for a job via your career website. Can you tell me who i may contact at the HR office in orlando

Roque Acosta
Guest
Roque Acosta

I have a complaint I would like to bring to your attention regarding your store located at 14555 Valley Center Dr, Victorville, CA 92395. At the main entrance of this store there is a wall that extends or protrude in such a way that it blocks customer’s view of the on-coming traffic, when they leave the parking lot. This wall is situated around a curve. The cars on the street are coming fast around this curve. This wall is approximately 6ft. to 8ft. long by 8ft. high. It lies at a 90 degree and perpendicular to an existing wall. I… Read more »

Sastry
Guest
Sastry

It was so ridiculous experience with Costco CORPORATE personnel when approached for help. I had been an executive member for past 12 years and today had a situation that I could not go and my wife went to Chantilly Costco, VA. Every time we both go. She is the secondary member on my card until two years back when my daughter started college I switched my wife’s membership to my daughter. However today, when I called the store manager asked for help by allowing my wife to do the shopping because I was held up with my work and tomorrow… Read more »

Jerry
Guest
Jerry

Sastry, fraud is the reason why corporations have these rules in place. These rules are in place to protect you the customer from fraud.

Phil
Guest
Phil

Sastry, I have sent the following email to customer service: To whom it may concern, I was recently in a Costco North Carolina location and I was denied any purchases from your store because I was not on the cardholders account. Before I go any further, I understand that your company has policy’s in place for a reason and I can respect that. However we have been customers of yours for years, spent thousands there I’m sure. I was trying to do a favor for my 75 year old mother and spent an hour finding everything she needed only to… Read more »

JANE THORNBERRY
Guest
JANE THORNBERRY

TRYING TO CONTACT CITI REGARDING LOST CHARGE CARD. IMPOSSIBLE TO TALK TO SOMEONE. COMPUTER CHIP DOES NOT HELP–FINALLY GOT A PERSON WHO ANSWERED ME WITH ‘CAN’T HEAR YOU’ AND HUNG UP. AFTER A COUPLE OF TRIES GAVE UP. NOW HOW DO I REPORT MISSING CHARGE CARD!

James Roberts
Guest
James Roberts

I was on my facebook page and costco.com-freegoods.site popped up and said to win a $300.00 coupon, just complete a survey. I completed the survey and it said i won the $300.00 and that I would receive a notification by way of email and I have not received anything as of yet. I have 15 of my friends asking me if this is real. What do I tell them??

Corporate Office Support
Admin
Corporate Office Support

That is a fake website. Do not fall for it. The domain name is actually com-freegoods.site.

Jerry
Guest
Jerry

James, It’s a hoax!

Mary
Guest
Mary

James, I think it’s probably fake. If it sounds too good to be true, it’s too good to be true. They probably tell everyone that they have won. Just guessing!